Posts

This spring I had the pleasure of setting up Opsgenie for internal use here at Isos. For the unfamiliar, Opsgenie is an alert management system that provides the means for an organization to address notifications generated by tools they already have in place from a centralized platform. For example, if your monitoring system detects a […]

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie home page. I’ll wait. So if you’ve been to the Opsgenie page, you may have noticed the Integrations link at […]

When asked to attend the 2019 HDI Conference in Orlando, my initial reaction was, “I don’t even know what that is” … and I’m going to be honest, I still don’t know what HDI stands for. (Okay, maybe that’s a bit of hyperbole. I know it stands for Help Desk International.) But what I have […]