OUR CORE VALUES
Isos has developed these five core values that we follow across all engagements.
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Empower your team and maximize value from your Atlassian tools.
Investing in Atlassian training is the best way to encourage user adoption, address skill gaps, and ensure tools are being used effectively across your organization. At Isos Technology, we’re authorized and qualified to deliver Atlassian’s own training courses through Atlassian University, including a variety of role-based learning paths for Jira and Confluence users and administrators.
We also offer our own instructor-led classes on select foundational concepts and topics that every organization using Atlassian tools can benefit from. These classes can be conducted online or in-person, and all classes are recorded for your organization’s future reference. For clients with specific needs or requests outside of our standard training offerings, we also offer customized training.
Your trusted resource for all Atlassian Training
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Experienced: Isos Technology has more than 15 years of experience working with Atlassian tools, providing both public- and private-sector organizations with professional services such as Atlassian implementations and migrations in the field.
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Qualified: We are a member of Atlassian’s certification exam writing team.
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Experts: We are an Atlassian Platinum & Enterprise Solution Partner and an Atlassian Authorized Training Partner.
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Quality: We offer a variety of formats, including customized courses and Atlassian University courses.
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Recognized: Isos Technology was named Atlassian Partner of the Year: Enterprise in 2019 and Atlassian Partner of the Year: ITSM Services in 2020..
Our Training Process
We’ve developed an effective process to help clients get the most out of their training budget. When you engage with our Training team, we’ll progress through a cycle of discovery, planning, delivery, and assessment each quarter to make sure we’re meeting your needs.
Discovery
- Kick-Off Call
- Role-Based Skill Gaps Evaluation
- Recommendation to Address Needs
Planning
- Roles Matched to Learning Paths
- Specific Instructor-Led Classes Identified
- Students Matched to Classes
Delivery
- Classes Scheduled & Delivered
- Instructional Materials Shared
- Students Surveyed After Each Class
Assessment
- Usefulness of Class Material and Student Satisfaction
- Effectiveness of Training Plan Overall
We offer a range of practical and engaging training options.
Jira Basics for Users
We help organizations train Jira users at all levels of experience. This two-hour class is designed for individuals who are new to Jira. We’ve distilled key topics to quickly get your team members comfortable using Jira to organize work, collaborate, and track work to completion.
Jira Basics for Administrators
This two-hour class is designed to train team members in the effective use of Jira Administration, especially individuals who engage with the tool daily. We’ve distilled key topics to get you oriented quickly, so you can administer Jira project configurations for all your teams.
Confluence for Teams
This three-hour course is perfect for teams who are new to Confluence and need to learn how to use Atlassian’s powerful collaboration tool effectively. You will learn how your team can best utilize Confluence to share knowledge, stay organized, and track work to completion.
ITSM Meets Agile: Using Jira Service Management & Jira Software Together
Jira Service Management provides a powerful SLA-driven way of organizing, collaborating on, and tracking completion of customer support requests. Support requests often result in new work for teams working on projects. In this four-hour class, we use Jira Project configurations for IT Support (ITSM) and Scrum (agile) Project configurations as a benchmark for how teams can work together to deliver support efficiently.
Become a Jira Search Power User
Jira Service Management provides a powerful SLA-driven way of organizing, collaborating on, and tracking completion of customer support requests. Support requests often result in new work for teams working on projects. In this four-hour class, we use Jira Project configurations for IT Support (ITSM) and Scrum (agile) Project configurations as a benchmark for how teams can work together to deliver support efficiently.
Atlassian University Training Program
Atlassian offers their own training through Atlassian University. Atlassian University provides curricula that rely on a combination of course material and lab environments to provide students with direct experience working through example scenarios. As an Authorized Atlassian Training Partner, Isos is more than qualified to deliver these courses to you!
Your Atlassian Partner for Comprehensive Training Solutions
As an Authorized Atlassian Training Partner, we’ve delivered training to hundreds of organizations to onboard new users, increase role-based expertise, support change management, and optimize resources. We can partner with your organization to help you achieve your goals, short-term and long-term, through our training solutions.
Clients Who Trust Us
Success stories
"The project was lightning fast, but Isos was great about making sure we were comfortable along the way. They kept us informed about the status of the project and made sure our
team was trained to use it properly. It’s truly an example of high-velocity IT."
-Head of IT, Americas, Lufthansa
"The Atlassian tools work incredibly well in our complex creative and production environment. With Jira, we have detailed insight into the status of every project and what everyone is working on. Not only does it save a huge amount of time, but it also helps prevent errors."
-Vice President, Brand Identity and Systems, CBS
Let’s upskill your team.
We'd love to discuss your Atlassian Training needs. To contact a member of the team, use the navigation below.