When I talk to people about Atlassian, they frequently start asking me questions about Jira. I certainly enjoy this and love talking about Jira at length, but I always secretly hope they will ask me about Confluence. My favorite of the two foundational Atlassian products has always been Confluence. When I first started using Atlassian […]

Grace Murray Hopper was a women of change. With a clock on her wall hat ran counter-clockwise, she made sure that she was always thinking ahead. She was a women who challenged the status quo. She wasn’t a follower, but a leader, charting the way for new and more effective ways to solve problems and […]

I don’t care how old you are, it always makes you feel good when you get recognized for your hard work. We can of course be recognized in all aspects of our lives. As children we were recognized and congratulated by our parents and teachers, and it is the way we learned that positive feedback […]

When I started working, back when I had really big hair and was excited at the invention of fax machines, no one was ever concerned about a company’s culture. The closest thing I can remember is how thrilled I was that one place I worked had a machine I could feed a quarter into and […]

It’s finally here! Spring has sprung. I think this time of year is like no other. There is a palpable feel in the air to do something. Go somewhere! Plant something! Start a project! You might even whistle as you walk into work in the morning… assuming you had your coffee first, of course- let’s […]

When you think about competition, what usually comes to mind? Is it a college football game? The Settlers of Catan board game? Isos successfully competing for #1 on Atlassian Solution Partners (sorry that I’m not sorry for the shameless plug)? Winning the prom date over your high school nemesis (still hurts, doesn’t it, Nick)? What […]

This is the second blog post in a three part series on how I use Slack. If you missed part 1, check it out here: https://www.isostech.com/blogs/devops/hey-slack-shut-up-and-let-me-work-part-1 I debated on whether or not this should be Part 2 or Part 3.  If you are not willing to change your configuration without understanding why and how to […]

Hello there. I’m Lianna Kong and I’ve been a Jira administrator for a very long time. Over ten years, I’ve worked in the Atlassian environment with multiple companies. Today, I’ll introduce you to Jira Gore where we’ll go over some of the most interesting, but surprisingly not unique, requests that I have come across. With […]

  Jira Service Desk allows project administrators to customize the customer portal to include branding, adding custom icons and inputting descriptions for request types. These descriptions are typically a sentence that describes what the request is for. Many don’t know that JSD supports markdown and descriptions can be enhanced. Below I share a few of […]

Thinking of how difficult it is to maintain custom fields in Jira? Imagine you had a form with 40 new custom fields! Well, have a look at what ProForma has to offer, such as being available for Jira Software, Core & Service Desk. Creating Forms ProForma provides a couple of pre-made templates you can use to […]