2018
16
April

Jira’s Pre-configured Workflows vs. the Definition of Done

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”? On my workflows (when I’m running a team) I usually remove the Resolved status. I prefer to make sure

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2018
21
March

Removing DevOps friction from game development

Game development is a perfect example of the DevOps model for software lifecycles. When done properly, game development is in a perpetual cycle of building, releasing, supporting and updating. All parts of the development, operations and QA groups must be

Tagged with: , , , , , , — Posted in DevOps
2017
01
November

Jira Service Desk brings support agents and DevOps together

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing

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