In the business of managed services, time is always of the essence. Companies rely on their technology to be successful, so when something stops working it affects the bottom line. Providing efficient support involves many factors, but the most important is isolating the root cause of the problem. The sooner you determine the root cause, […]

What is Atlassian Community? The Atlassian community is the one stop shop to find answers, support, and inspiration from other Atlassian users. It is comprised of the Atlassian team, partners, developers, users and more. Many visit the community to find answers for their Atlassian products and cruise by all the fun.  Topics & Groups There’s Misc. Monday, Topic-Tuesdays, […]

Whenever anything exciting happens in my life, I tend to find a song lyric, or movie reference, or even fancier… a POEM! So, without further ado, the one I chose for you today is a famous poem by Lewis Carroll, The Walrus and the Carpenter that says, “…The time has come the Walrus said, to […]

Sometimes, even with Advanced JQL in a Jira search, the data you need isn’t available without (or is just easier with) an add-on. I recently helped to solve a problem like this for a client and thought I’d share how it was done. Scenario: Client XYZ needed a report that showed a list of the […]

Introduction With its Cloud and server offerings, Atlassian is world famous for making their software easy to stand up, letting you get productive fast. The ease of getting Jira up and running has resulted in many of the 100K+ teams around the world who use Jira to collaborate. At least half of the work we […]

With Atlassian Summit Vegas right around the corner, we’re thrilled to share that Isos Technology is a Gold Sponsor of the event. Summit will take place at The Mandalay Bay Resort and Casino. This will be our 6th year attending the Atlassian Summit as a company. We’ve been hard at work this past year planning […]

Use Case Many of us use Kanban and Scrum Boards with our Jira projects. The capability to visualize issues and their status simultaneously is very powerful. But did you know this is also possible with Trello? Here’s a use case for you: a team is interested in providing their customers with an overview of their […]

We’ve talked about using Jira to implement the Scaled Agile Framework or SAFe before.  On those occasions, when looking at the framework we’ve narrowed the focus to the Agile Release Train (ART) and the teams, commonly known as the Program level of SAFe.  But what happens if you’re a business stakeholder looking to see when […]

Remote working is often thought of like the power lace shoes from Back to the Future… simply impossible. In fact remote working or telecommuting is becoming more and more common. Companies, like Isos Technology, have a headquarters but also have many employees working remote across the United States. Many wonder how this is possible? (And […]

For those of you who attended our Stay SAFe with Jira webinar yesterday, I would like to thank you for your participation. If you weren’t able to make it to the webinar, feel free to watch the recording. Watching the webinar, you may be wondering if the strategies we discussed can be used even if […]