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Isos Technology
CONTACT US

    An Atlassian partner you can count on

    Unlock your Atlassian potential with a trusted team of experts who know the tools inside and out. 
    Contact Us Today!
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    • esm-webinar-home

      Service Management: Not Just for IT Anymore

      Watch the recorded webinar

      Explore the Modern World of Enterprise Service Management featuring Forrester & Isos Technology

      Watch the recording
    • Team22-color

      Atlassian Team '22 Recap Webinar

      Whether or not you attended Team ‘22, you won’t want to miss our webinar recap on product announcements, key takeaways from the conference, and how organizations are using Atlassian tools in unique, new ways to increase efficiency and foster collaboration between teams.

      Watch the recording
    • agile-webinar-home

      3 Steps to Cure Your Agile Pain

      Evaluate, Diagnose, and Get the Right Treatment Plan

      Missed out latest Agile webinar? Watch the recording for a deep dive into evaluating, diagnosing, and curing your agile pain. You're not alone on your journey!

      Watch the recording
       
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    We're dedicated to your long-term Atlassian success

     

    We’re committed to helping businesses like yours work smarter, better, and faster — and we’re confident that, in today’s business technology landscape, the Atlassian tools are the best way to achieve this. With the right partner, these tools can meet the needs of any business. So no matter your industry or focus, we can make Atlassian tools work for you. And we’ll ensure that as your business evolves, the tools will continue to meet your needs.

    Our People

    Our people are our greatest asset, sharing in the joys and successes of our clients.

    thad west

    Thad West

    CEO

    Sonny

    Sonny Coccera

    COO

    danny riley

    Danny Riley

    VP of Business Development

    becky-red-shoulders

    Becky Montgomery

    VP of PeopleOps

    kelly kline

    Kelly Kline

    Controller

    beth west

    Beth West

    Director of Marketing

    sean parchman

    Sean Parchmann

    Director of Professional Services

    Tracy-Walton

    Tracy Walton

    Director of Agile Services

    Jay Louvis

    Jay Louvis

    Director of Managed Services

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    Lia Wood

    Digital Sales Director

    Andrew Yarrow

    Andrew Yarrow

    Director of Engineering

    Michael March

    Michael March

    Head of Innovation

    Meet The Team

    Who we are

     

    Isos Technology exists to make your life easier, by simplifying the complex and helping your team tap into the full potential of your Atlassian tools.

    Since 2005, we’ve helped hundreds of organizations in both the private and public sector achieve their ITSM, scaled agile, DevOps, and cloud migration goals.

     

    Here’s what makes us different:

    We’re Not Just Atlassian Experts
    We’re not just Atlassian experts

    Our team is experienced in business processes and change management to help you get the most value out of your technology investment.

    We’re Great Communicators
    We’re great communicators

    We’re transparent about project progress. When issues arise, we have hard conversations early and work with you to solve them.

    we_re extremely thorough
    We’re extremely thorough

    We build detailed plans and work them methodically to deliver results fast, with the least amount of disruption to your business.

    We’re Dedicated to Your Long-Term Success
    We’re dedicated to your long-term success

    As your partner, we learn your business objectives and keep you up-to-date on new tools and ideas to help your organization achieve its goals.

    Learn More About Isos

    Awards & Certifications

     

    We’ve been recognized as a leading Atlassian partner time and time again. We’re a Platinum Solution Partner and have received multiple awards and accolades over the years, including Partner of the Year.

    2017

    Atlassian Partner of the Year:

    Jira Service Desk

    2019

    Atlassian Partner of the Year:

    Enterprise

    2020

    Atlassian Partner of the Year:

    ITSM Services

    How we can help

     

    We make your organization’s Atlassian tools work more efficiently and effectively, with the least amount of disruption, so you can focus your attention on activities that matter.

     

    Here are a few of the things we can help your organization achieve:

    implementing atlassian

    Implementing Atlassian

    Hit the ground running with Atlassian tools that are perfectly set up for your team.
    insource outsource

    Insource or Outsource

    Enjoy reliable managed services for your organization’s Atlassian instances, covering maintenance and utilization.
    understanding the cloud

    Understanding the Cloud

    Capitalize on the best that cloud technology has to offer with strategic support around tool selection and rollout.
    workflow management

    Workflow Management

    Create, build, and optimize workflow automations that save time, scale effectively, and deliver continuous results.
    maximisng atlassian

    Maximizing Atlassian

    We’ll ensure you get the most value from your Atlassian investment by aligning your tools and business processes.
    migrating to a new partner

    Migrating to a New Partner

    We’ll manage the entire process, so you can enjoy the perks of working with a new partner more quickly and without the administrative hassle.
    managing rapid growth

    Managing Rapid Growth

    We’ll help you manage business growing pains to avoid common pitfalls and keep things running smoothly as your business scales.
    ITSM

    ITSM 

    We’ll ensure your Jira Service Management implementation fulfills your IT Service Management needs, keeping your customers informed and satisfied as their requests are completed.
    migrations

    Migrations

    Whether you’re transitioning from Atlassian Server to Cloud, or you need help with a merge migration of multiple instances, we’ll guide you through your migration efforts.

    About Atlassian

    Atlassian offers tools across a range of software categories that help businesses run better, most of which are built on the company’s robust cloud platform. From the agile project management magic of Jira, to the collaborative wizardry of Confluence and Trello, Atlassian has something for every business size, type, and industry. 

     

    While each Atlassian tool is powerful in its own right, they are most effective when used together and with expert guidance. Working with a proven Platinum Solution Partner like Isos Technology can help you tap into this amazing potential with ease.

    Learn more about Atlassian
    Atlassian
    Knowledgeable
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    Adaptable
    Committed

    Our Solutions

    No matter where your organization is in its Atlassian journey, we can support you every step of the way. Our solutions include:

    License Management →

    We provide our clients with a personal licensing manager who takes on the efforts of licensing quotes, procurement, upgrades, renewals, co-terming, refunds, and much more.

    Professional Services →

    Our range of professional services include Migration, Training, Disaster Recovery, Diagnosis, Agile Services, ITSM, and DevOps.

    Managed Services →

    Our comprehensive managed services offering covers everything you need to see Atlassian benefits without the administration, maintenance, or headaches.

    Enterprise Services →

    Customized solutions for Atlassian tools to meet the needs of your enterprise organization.

    Latest News

    Thad West Announced as a 2022 Phoenix Titan 100

    Titan CEO and headline sponsors, Class VI Partners and Wipfli LLP, are pleased to announce Thad West, CEO and Co-Founder of Isos...

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    Isos Technology Joins the Scaled Agile Partner Network

    Isos Technology has joined the Scaled Agile Partner Network as a Bronze Transformation Partner!

    This worldwide network includes...

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    Isos Technology Becomes an Official Atlassian Specialized Partner in Cloud

    Isos Technology is very excited to announce that we have become an official Atlassian Specialized Partner in Cloud!

    This...

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    Isos Technology Named an Appfire 2021 Red Hot Partner Award Winner

    Isos Technology has been recognized as a 2021 Appfire Red Hot Partner Award winner! Each year, Appfire recognizes an elite group...

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    It's Official! Isos Technology is an Atlassian Specialized Partner in Agile at Scale

    We are thrilled to announce that Isos Technology is now an official Atlassian Specialized Partner in Agile at Scale! The Agile ...

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    Isos Technology Wins Atlassian Partner of the Year 2017: Jira Service Desk

    Atlassian Awards Isos Technology for Outstanding Contribution and Achievements During Atlassian's Fiscal Year 2017.

    Isos...

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    Isos Technology Achieves Coveted Atlassian Platinum Expert Status

    (Tempe, Arizona. August 7, 2014) – Isos Technology, an Atlassian Expert and leader in enterprise software development, announced...

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    Isos Wins Atlassian Partner of the Year 2019: Enterprise!

    We have some incredibly exciting information that we intend to shout from our rooftops...from a respectable, social distancing...

    Read More

    Isos Technology Named One of Phoenix Business Journal’s Best Places to Work for Third Year in a Row

    Tempe, AZ-Based IT Consulting Organization Among Select Group of Companies Recognized in the Phoenix Area

    TEMPE, ARIZ....

    Read More

    Isos Technology Launches New Training Practice with Atlassian Authorized Training Partner Program

    (Phoenix, Ariz. Mar. 8, 2016) – Isos Technology, a leader in enterprise software development and an Atlassian Platinum Expert,...

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    Isos Technology Achieves Atlassian Enterprise Expert Status

    (Tempe, Arizona. Feb 3, 2014) – Isos Technology, a leader in enterprise software development, IT recruiting and agile consulting...

    Read More

    Inc. Magazine Unveils 35th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

    For the Third Time, Isos Technology Appears on the Inc. 5000 list, Ranking No. 4213 with Three-Year Sales Growth of 65%

    NEW...

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    Isos Technology Announces Release of Better Search for Confluence

    Tempe, Arizona-Based IT Consulting Company Offers Custom Add-On to Enhance Search Function Within Atlassian's Content...

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    Isos Technology Announces GSA Schedule Award

    Isos Technology, a Leading Information Technology Consulting Organization and Atlassian Platinum Solution Partner, Adds a GSA...

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    Latest Blog Posts

    Looking for New ITSM Technology? Here Are 3 Things to Consider

    The decision to implement new ITSM technology is a big one, and it’s important to get it right. You want a platform that will...

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    Training Made Easy: Four Great Atlassian University Classes for Beginning Jira and JSM Users

    In my role at Isos Technology, I often have the opportunity to talk with both new and established clients. As I listen to their...

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    Weld North Education Partners with Isos Technology to Merge Two Atlassian Instances within the Cloud

    Weld North Education initially had two distinct engineering teams working independently in separate Jira and Confluence Cloud...

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    The Definitive Guide to Transitioning from ITSM to ESM

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the enterprise and bringing ITSM...

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    [New Whitepaper] Enterprise Service Management: A New Solution for Transforming Knowledge Work and Modernizing Business Operations

    The latest Isos whitepaper introduces the concept of enterprise service management (ESM), and explores two critical issues that...

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    The Upcoming Agile Event Lineup

    It’s not exactly a football formation…but it’s still an ACE! 

    It’s game on for in-person gatherings! On Wednesday, June 29th,...

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    Find Out If Advanced Roadmaps Is Right for Your Company!

    Advanced Roadmaps is a portfolio management tool and is primarily used by leadership, project managers, and product owners to get...

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    How to Get the Most Value from Your Atlassian Investment

    Atlassian’s many robust tools provide countless solutions: Planning, tracking, supporting, collaborating, coding, and securing....

    Read More

    [New Whitepaper] The Roadmap to Enterprise Business Agility

    Leaning into People, Practices, and Technology to Gain Resilience and Self-Reliance

    The Business Agility Institute, a global...

    Read More

    SLOs and Error Budgets - A Measured Approach to Customer Happiness

    Whether you're a mobile app provider, a SAAS software infrastructure team, or an internal IT operations team, user satisfaction...

    Read More

    Michigan State University Federal Credit Union Partners with Isos Technology

    When Michigan State University Federal Credit Union (MSUFCU) first implemented Jira Software and Confluence on Atlassian Server,...

    Read More

    3 Steps to Cure Your Agile Pain: Evaluate, Diagnose, and Get the Right Treatment Plan

    Each company is on its own individual journey when it comes to implementing and scaling agile. No matter where you are in the...

    Read More

    We're Migrating to Atlassian Cloud - What Do I Tell My Users?

    With the end of support for Atlassian Server products approaching, many companies are choosing to move to Atlassian Cloud for...

    Read More

    Isos Technology and Orange Marketing - A Match Made in HubSpot

    Did you all know that our HubSpot instance is award-winning? Really, it’s kind of a big deal!

    Through detailed collaboration and...

    Read More

    More News & Insights

    Stay up to date with the latest Isos news, insights, and updates.

    Visit the Resource Hub

    More Reasons to Choose Isos Technology

     

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    Let’s chat about Atlassian.

    We'd love to discuss how your organization can get more from its technology investment. To contact a member of the team, use the navigation below.

    Contact Us

    (855) 924-4767