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    Smarter Solutions, Streamlined Success
    for Educational Institutions

    Smarter Solutions, Streamlined Success
    for Educational Institutions

    Learn how Atlassian tools designed for IT teams in universities and community colleges can help you solve real challenges and improve efficiency on your campus
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    Get in touch to learn how we can help your higher education institution succeed:

    Contact Us Today

    Navigating the complexities of higher education IT can feel overwhelming. At Isos Technology, we understand that your IT team faces unique challenges. As your trusted partner, we leverage Atlassian tools to help you overcome these hurdles and create a more efficient, organized campus experience.

    From overloaded to organized: wear fewer hats, achieve more

    Higher education IT departments often face the daunting challenge of “doing more with less.” A recent EdTech article highlights the burnout prevalent among university IT teams due to increasing responsibilities and tighter budgets. Sound familiar? 

    Does your IT department struggle with:

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    Team members juggling too
    many roles

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    Outdated software and inefficient processes

    budgets-cost

     Limited budgets against rising costs for software and hardware

    disconnect

    A disconnect with upper management regarding the tools needed for success

    Whether you’re exploring how Atlassian tools like Jira, Confluence, and Jira Service Management can transform your institution or you’re already using them but not seeing the results you hoped for, we’re here to help.

    Transform your operations with Atlassian + Isos

    We’re Not Just Atlassian Experts
    Eliminate outdated processes

    Ditch legacy tools that hinder your team’s progress. We’ll implement streamlined solutions designed specifically for your needs.

     

    We’re Great Communicators
    Accelerate time to value

    Quickly harness the full potential of Atlassian tools, allowing your IT team to focus on delivering real value to your institution.

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    Strategic partnership for success

    As a Platinum and Enterprise Solution Partner and a 6-time Atlassian Partner of the Year, we optimize your use of Atlassian tools to enhance efficiency and improve incident resolution.

    How we help higher education institutions succeed

    • Implementation and optimization: Whether you're new to Atlassian tools or seeking to optimize your current setup, we empower your team to achieve exceptional results.
    • Migrations to Jira Service Management: Streamline service requests for both employees and students, ensuring fast incident resolution and improved user satisfaction.
    • Atlassian license procurement and management: Simplify your licensing process with expert guidance, removing the guesswork from purchases and renewals.
    • Dedicated Atlassian support: Our team partners with your IT staff to provide daily support and long-term strategic direction.
    • Migrations from Atlassian Data Center to Cloud: Transition smoothly to the cloud while preserving your unique workflows and requirements.
    • Governance and Compliance: Implement best practices to ensure compliance with regulations like FERPA and HIPAA, keeping your data secure and private.
    • Best practice implementations: Adopt frameworks like ITIL, SAFe, and LPM to enhance your team's efficiency and productivity.
    • Organizational change management: Facilitate the adoption of new tools and processes, supporting your teams at every level as they adapt to change.

    See how we've helped leading universities achieve success.
    Explore our higher ed case studies

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    Elgin Community College

    Elgin Community College faced operational inefficiencies due to fragmented systems, including spreadsheets, emails, and outdated tools, making task management and reporting challenging. The college sought a centralized platform to unify processes across IT, HR, Distance Learning, Institutional Research, and non-IT analyst departments while improving transparency and collaboration. Isos implemented Jira Service Management with Assets, dynamic workflows, and automated approvals to streamline complex processes and enhance the user experience.

    "From the beginning, it was clear that Isos cared about our success and wanted us to have a tool that would help our teams better manage their work to efficiently and effectively serve our customers." — Managing Director of Enterprise Systems Applications and Project Management, Elgin Community College

    Download the full case study

    Washington University in St. Louis, School of Medicine

     

    With a new Jira-powered issue tracking system and Confluence-based knowledge base, the Neurology team now spends less time on admin and more on trial participants. Automated protocol validation and streamlined issue management have led to faster service and improved trial outcomes, driving Alzheimer’s research forward.

    "By transitioning multiple, ineffective systems and processes into an integrated system, Isos helped us expand our clinical trials to new offices and locations. The new system eases our ability to roll out existing workflows, replicate trials in different areas, and provide centralized management of all trials regardless of location." — Jackie M, Program Manager

    Download the full case study
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    Utah Valley University

     

    Utah Valley University transformed its IT service management by implementing Jira Service Management (JSM) as a centralized portal for its 40,000+ students, faculty, and staff. This single solution streamlined support requests across nearly every department, significantly enhancing user experience.

    “From the very beginning of the engagement, we felt valued. It was clear that Isos Technology wanted us to succeed, and that continues to hold true. I reached out to our implementation manager a year and half after the project, and he dropped everything to help us. One thing is certain—you’re more than just a number with Isos!” — Director of Digital Services, Utah Valley University

    Download the full case study

    Weld North Education

    By merging two separate Jira and Confluence instances into a single cloud-based platform, Weld North Education eliminated the confusion of logging in and out of multiple systems, creating a smooth workflow for their engineering teams.

    “It’s important to work with a trusted partner like Isos Technology who can guide you through the process, identify potential pitfalls, get the work done quickly, and minimize downtime. I especially appreciated their custom scripts and other tools for problem-solving.” - Grant McAllister, Program Manager, Business Transformation Team, Weld North Education

    Download the full case study
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    Let’s chat about Atlassian.

    Let Isos Technology guide your higher education institution toward a more organized, efficient, and successful IT operation. Contact us today to get started!

    Contact Us

    (855) 924-4767