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Isos Technology
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    An Atlassian partner you can count on

    Unlock your Atlassian potential with a trusted team of experts who know the tools inside and out. 
    Contact Us Today!
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    • itsm-webinar-home

      Recorded Webinar: 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

      Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that there’s little alignment in how different teams in your organization have implemented project management practices? Don’t worry, we’re here to help!

      Watch the Recording
    • itsm-webinar-home

      5 Innovative Asset Management Use Cases Every Service Management Team Should Know

      Watch this recorded webinar and join our panel of ITSM experts to learn why asset management is Atlassian's secret weapon for organizations to get the most out of Jira Service Management (JSM). 

      Watch the recording
    • cloud-readiness-home-promo-t

      Easily plan out your migration to Atlassian Cloud

      With a few clicks, the Cloud Readiness Analyzer for Jira app will help evaluate your on-prem Jira instance and determine the complexity of a Ground-to-Cloud migration. It works for the discontinued Server platform as well as Data Center.

      Learn More
    • cloud-webinar-home

      Cloud is Now: Recorded Webinar

      Why leading enterprises are being proactive and moving to Atlassian Cloud sooner

      Learn more about why you shouldn't wait to migrate to Atlassian Cloud.

      Watch the recording
       
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    We're dedicated to your long-term Atlassian success

     

    We’re committed to helping businesses like yours work smarter, better, and faster — and we’re confident that, in today’s business technology landscape, the Atlassian tools are the best way to achieve this. With the right partner, these tools can meet the needs of any business. So no matter your industry or focus, we can make Atlassian tools work for you. And we’ll ensure that as your business evolves, the tools will continue to meet your needs.

    Our People

    Our people are our greatest asset, sharing in the joys and successes of our clients.

    thad west

    Thad West

    CEO

    Sonny

    Sonny Coccera

    CIO

    danny riley

    Danny Riley

    VP of Business Development

    becky-red-shoulders

    Becky Montgomery

    VP of PeopleOps

    kelly kline

    Kelly Kline

    VP of Finance

    beth west

    Beth West

    VP of Marketing

    Alex-Bingham

    Alex Bingham

    VP of Operations

    sean parchman

    Sean Parchmann

    Director of Professional Services

    Tracy-Walton

    Tracy Walton

    Director of Agile Services

    Jay Louvis

    Jay Louvis

    Director of Managed Services

    lia-red-background

    Lia Wood

    Digital Sales Director

    Andrew Yarrow

    Andrew Yarrow

    Director of Engineering

    Michael March

    Michael March

    Head of Innovation

    Meet The Team

    Who we are

     

    Isos Technology exists to make your life easier, by simplifying the complex and helping your team tap into the full potential of your Atlassian tools.

    Since 2005, we’ve helped hundreds of organizations in both the private and public sector achieve their ITSM, scaled agile, DevOps, and cloud migration goals.

     

    Here’s what makes us different:

    We’re Not Just Atlassian Experts
    We’re not just Atlassian experts

    Our team is experienced in business processes and change management to help you get the most value out of your technology investment.

    We’re Great Communicators
    We’re great communicators

    We’re transparent about project progress. When issues arise, we have hard conversations early and work with you to solve them.

    we_re extremely thorough
    We’re extremely thorough

    We build detailed plans and work them methodically to deliver results fast, with the least amount of disruption to your business.

    We’re Dedicated to Your Long-Term Success
    We’re dedicated to your long-term success

    As your partner, we learn your business objectives and keep you up-to-date on new tools and ideas to help your organization achieve its goals.

    Learn More About Isos

    Awards & Certifications

     

    We’ve been recognized as a leading Atlassian partner time and time again. We’re a Platinum Solution Partner and have received multiple awards and accolades over the years, including Partner of the Year.

    2017

    Atlassian Partner of the Year:

    Jira Service Desk

    2019

    Atlassian Partner of the Year:

    Enterprise

    2020

    Atlassian Partner of the Year:

    ITSM Services

    How we can help

     

    We make your organization’s Atlassian tools work more efficiently and effectively, with the least amount of disruption, so you can focus your attention on activities that matter.

     

    Here are a few of the things we can help your organization achieve:

    implementing atlassian

    Implementing Atlassian

    Hit the ground running with Atlassian tools that are perfectly set up for your team.
    insource outsource

    Insource or Outsource

    Enjoy reliable managed services for your organization’s Atlassian instances, covering maintenance and utilization.
    understanding the cloud

    Understanding the Cloud

    Capitalize on the best that cloud technology has to offer with strategic support around tool selection and rollout.
    workflow management

    Workflow Management

    Create, build, and optimize workflow automations that save time, scale effectively, and deliver continuous results.
    maximisng atlassian

    Maximizing Atlassian

    We’ll ensure you get the most value from your Atlassian investment by aligning your tools and business processes.
    migrating to a new partner

    Migrating to a New Partner

    We’ll manage the entire process, so you can enjoy the perks of working with a new partner more quickly and without the administrative hassle.
    managing rapid growth

    Managing Rapid Growth

    We’ll help you manage business growing pains to avoid common pitfalls and keep things running smoothly as your business scales.
    ITSM

    ITSM 

    We’ll ensure your Jira Service Management implementation fulfills your IT Service Management needs, keeping your customers informed and satisfied as their requests are completed.
    migrations

    Migrations

    Whether you’re transitioning from Atlassian Server to Cloud, or you need help with a merge migration of multiple instances, we’ll guide you through your migration efforts.

    About Atlassian

    Atlassian offers tools across a range of software categories that help businesses run better, most of which are built on the company’s robust cloud platform. From the agile project management magic of Jira, to the collaborative wizardry of Confluence and Trello, Atlassian has something for every business size, type, and industry. 

     

    While each Atlassian tool is powerful in its own right, they are most effective when used together and with expert guidance. Working with a proven Platinum Solution Partner like Isos Technology can help you tap into this amazing potential with ease.

    Learn more about Atlassian
    Atlassian
    Knowledgeable
    Transparent
    Adaptable
    Committed

    Our Solutions

    No matter where your organization is in its Atlassian journey, we can support you every step of the way. Our solutions include:

    License Management →

    We provide our clients with a personal licensing manager who takes on the efforts of licensing quotes, procurement, upgrades, renewals, co-terming, refunds, and much more.

    Professional Services →

    Our range of professional services include Migration, Training, Disaster Recovery, Diagnosis, Agile Services, ITSM, and DevOps.

    Managed Services →

    Our comprehensive managed services offering covers everything you need to see Atlassian benefits without the administration, maintenance, or headaches.

    Enterprise Services →

    Customized solutions for Atlassian tools to meet the needs of your enterprise organization.

    Latest News

    Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

    We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management...

    Read More

    Isos Technology Announces Two New Roles: CIO and Vice President of Operations

    Isos Technology is excited to announce that COO Sonny Coccera will be transitioning into the role of CIO, and introduced Alex...

    Read More

    Isos Technology Named to the Inc. 5000 List of Fastest-Growing Private Companies in the U.S.

    We are thrilled to announce that, once again, Isos Technology has been recognized by the Inc. 5000 as one of the fastest-growing...

    Read More

    Isos Tech Notes

    A quarterly roundup of the latest Atlassian and Isos Technology announcements, news, and resources.

    IN THE NEWS

    Isos Technology...

    Read More

    Isos Technology Named One of the Largest Private Companies in Arizona

    Isos is thrilled to announce that we have been recognized as one of the 50 largest private companies in Arizona! This recognition...

    Read More

    Isos Technology Becomes an Official Atlassian Specialized Partner in ITSM

    Isos Technology is thrilled to announce we have become an official Atlassian Specialized Partner in ITSM! The ITSM specialization...

    Read More

    Danielle Paula, Principal Agilist, Joins Isos Technology

    Isos Technology's Agile Services practice is growing! We're excited to announce the addition of Danielle Paula as our newest...

    Read More

    Isos Technology's Latest Pledge 1% Initiative

    As I write this blog, I cannot believe we are approaching fall already! As I reflect on this year, one of the highlights has been...

    Read More

    Isos Technology Announces Promotion of Beth West to Vice President of Marketing

    Isos Technology recently announced the promotion of Beth West from Director of Marketing to Vice President of Marketing. In her...

    Read More

    Isos Technology Named an Appfire 2021 Red Hot Partner Award Winner

    Isos Technology has been recognized as a 2021 Appfire Red Hot Partner Award winner! Each year, Appfire recognizes an elite group...

    Read More

    Isos Technology Joins the Scaled Agile Partner Network

    Isos Technology has joined the Scaled Agile Partner Network as a Bronze Transformation Partner!

    This worldwide network includes...

    Read More

    Isos Technology Wins Atlassian Partner of the Year 2020: ITSM!

    It's no secret that 2020 was filled with a fair amount of uncertainty, tumult, and sadness due to a global pandemic, economic...

    Read More

    Isos Technology Expands Its Executive Team in Finance and People Ops

    Isos Technology is thrilled to announce the promotion of Kelly Kline to Vice President of Finance, and the addition of Becky...

    Read More

    Thad West Announced as a 2022 Phoenix Titan 100

    Titan CEO and headline sponsors, Class VI Partners and Wipfli LLP, are pleased to announce Thad West, CEO and Co-Founder of Isos...

    Read More

    Latest Blog Posts

    [Watch the Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

    Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or perhaps you’ve found that...

    Read More

    Isos Technology Named One of the Largest Private Companies in Arizona

    Isos is thrilled to announce that we have been recognized as one of the 50 largest private companies in Arizona! This recognition...

    Read More

    Cloud Is Now!

    More organizations are migrating their software solutions to the cloud, and Atlassian customers are no exception.
    Atlassian...

    Read More

    Service Management: Not Just for IT Anymore

    The future of ITSM is Enterprise Service Management (ESM)—or is ESM already here to stay? With more virtual markets than ever...

    Read More

    Isos Technology Partners with Jostens to Migrate Jira Software to Cloud and Implement Jira Service Management, Assets, & Advanced Roadmaps

    Since its founding by Carl Jostens in 1897, Jostens has been helping generation after generation celebrate life’s milestones....

    Read More

    All About Atlassian Assets: FAQ & Demos!

    Atlassian announced that its asset and configuration management capabilities in Jira Service Management, originally known as...

    Read More

    Avalara Partners with Isos Technology to Migrate from Data Center to Atlassian Cloud Enterprise

    Avalara is a SaaS company that makes software products and solutions to help businesses of all sizes get tax compliance right. In...

    Read More

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013. With almost 40% of their...

    Read More

    Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

    We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management...

    Read More

    Isos Tech Notes

    A quarterly roundup of the latest Atlassian and Isos Technology announcements, news, and resources.

    IN THE NEWS

    Isos Technology...

    Read More

    How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

    If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry, I’m here to explain. First of...

    Read More

    CBS Marketing Group Partners with Isos to Streamline Complex Project Management Processes

    CBS Marketing Group’s more than 150 team members had been using a proprietary .NET-based system, aptly named Promotracker, to...

    Read More

    Isos Technology Partners with Magnite on Merge-Migration of Four Jira Service Instances into Atlassian Cloud

    As the world’s largest, independent sell-side platform, Magnite provides technology that streamlines and automates the purchase...

    Read More

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022. This is cause for...

    Read More

    More News & Insights

    Stay up to date with the latest Isos news, insights, and updates.

    Visit the Resource Hub

    More Reasons to Choose Isos Technology

     

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    Let’s chat about Atlassian.

    We'd love to discuss how your organization can get more from its technology investment. To contact a member of the team, use the navigation below.

    Contact Us

    (855) 924-4767