Posts

We all hate price increases, but we all love sandwiches. Let’s deliver the former via the later. “All of humankind has one thing on common. The sandwich. I believe that all anyone really wants in this life is to sit in peace and eat a sandwich.” – Liz Lemon, 30 Rock The ole Sandwich Technique… […]

Generally speaking, Jira has a powerful and flexible search engine that enables locating exactly the issues that we want to see.  However, issue searches don’t always return the expected results. ISSUES CREATED APRIL – JUNE Let’s say we want to see all issues created in Jira during the months of April, May, and June. So, […]

I first met the Isos gang at Atlassian’s 2017 Summit in San Francisco, where I was hired as support for their busy booth. I remember when my agent sent over the details prior to Summit (my stomach felt funny). While I had some experience in the tech world, more so camera related (LightRoom and Photoshop […]

With Jira Data Center and auto scaling becoming the most reliable way to run Jira in large organizations, node status and cluster monitoring has become an integral DevOps engineering duty. If you have been running Jira Data Center for any amount of time, you’ve likely seen your system info page display something similar to this: […]

I may be a Consultant, but behind my nicely ironed company polo and sweet Kate Spade laptop bag I’m a serious jira-configuration-ninja-atlassian-fan-nerd. On the daily, I roll up my proverbial sleeves and immerse into the troughs of add-on documentation and administration screens, wading through test environments hodgepodged with remnants of POCs of times passed. I’ve […]

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For many years Jira had users and groups. You associated users and groups with specific permissions to make sure the right people could do the right things. This worked okay at first, but it turned out to be hard to maintain. Here’s why this wasn’t ideal. Let’s say we have two Jira users, jeff.tweedy and […]

There are many ways to plan, and there are lots of tools to help you plan. Planning with project data in Jira is always an interesting area as Jira, without any add-ons, focuses on enabling a small team’s ability to plan. Out of the box, Jira is not very good at dealing with cross-team and […]

It’s easy to use Agile Epics for the wrong purposes. Knowing what Epics should be used for will help you avoid pitfalls when using Epics.

I’m frequently asked the question: If a team wants to maintain stories that are deemed unnecessary, what is the best way to show these in Jira versus having a status of “cancelled”. Recommendation My view is to move issues to a Done status (any status with a Status Category of “Done”) and update the resolution […]

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”? On my workflows (when I’m running a team) I usually remove the Resolved status. I prefer to make sure the resolution field options are appropriate and use workflow transitions that go to a single […]