2017
01
November

Jira Service Desk brings support agents and DevOps together

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing

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2017
21
September

5 Best Practices for Using Lucidchart in Software Development

If you count yourself among the nine million people who use Lucidchart, you have probably enjoyed our easy drag-and-drop functionality and compatibility across operating systems when you’re working visually. But that’s just the tip of the iceberg. Check out these

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2016
15
December

Delivering team agility with Enterprise governance

I help a lot of large organizations set up Jira Software for their teams because they love the agility of Jira Software. The teams all have unique perspectives, capabilities and use tools differently, yet their organizations have one thing in

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2016
16
May

How to start using the beta “Live Plans” release of Portfolio for Jira V2 today

Dwight D. Eisnhower talking to the troops about D-Day

I’ve been excited about the new 2.0 version of Portfolio for Jira ever since I learned about the objectives of the release at Atlassian Summit. Last week I discovered that I’ve been using it for a few months now through

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