The 2018 GDC (Game Developers Conference) was held in San Francisco the week of March 19th. When most people think of gaming, the first things that come to mind are the hottest new games like Fortnite, big-name game development companies such as Blizzard Entertainment, streaming services like Twitch and gaming hardware manufactures like Razer. What […]

Game development is a perfect example of the DevOps model for software lifecycles. When done properly, game development is in a perpetual cycle of building, releasing, supporting and updating. All parts of the development, operations and QA groups must be involved for a game to remain successful. In general, game developers are a creative group, […]

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing service desk software, there is a very good chance you will compare Jira Service Desk […]

Workflow automation for the win! – Thad West, CEO Isos Technology For modern businesses to be effective, they must have a devotion to software. They need access to resources able to build, configure, run and expand software. In such an environment, mature organizations have realized adopting a DevOps culture where development and operations collaborate is […]

HipChat makes me happy. There are many aspects to HipChat that make it essential to any process. Once you’ve used it, it’s hard to adopt another avenue of communication. I’ve had the pleasure of being a user since it was obtained by Atlassian, so I’ve been able to watch it grow. From the beginning (well, […]

Great times with great people, here’s a recap of some of the best moments for me from Atlassian Summit 2015. Ecosystem Day: It was great to get to participate in this for the first time. The morning was a bit of a whirlwind as we got to preview quite a bit of the Atlassian content that […]

I have made it pretty clear to those who have cared to ask, Billy Joel is my dude. His brilliant lyrics, incredible talent with piano keys, and over all “cool” style have been my go to music since I was little girl. I can listen to his music and can find a song that relates […]

Atlassian Hipchat

I am overwhelmed by the sheer volume of daily information and communication. It is flying at me from all sources: email, phone, sms, visitors, social media, and HipChat. I found myself trying to be on top of all communications. It was a badge of honor to be über responsive. What I found was that I was living […]

Atlassian HipChat

In the previous five gripping posts, we meandered our way through writing a pointless plugin for Atlasssian’s HipChat. In this potentially final post of the series, we’ll tie together a few loose ends and turn this experimental toy into something we can pretend is practical. By the time you’re done implementing the changes documented here, […]

Atlassian HipChat

Tens of thousands of loyal readers who have followed this series and tried each and every post have commented on a few very large holes in the Spring Integration code used to illustrate a possible architecture for HipChat plugins. I’ll attempt to patch a few of these holes in this final post of the series. […]