Posts

So your company has to switch to Slack because Atlassian’s killing HipChat and Stride… Don’t worry, Slack is actually really cool and familiar. It’s not something only Agoraphobic Pterodactyl Geeks *cough*Andrew*cough* will understand. There’s actually a lot more it can do already. As Atlassian grows, I believe there will be even more integration with their […]

With Atlassian’s announcement of the replacement of HipChat and Stride with Slack, Isos Technology was left with the question of what to do. We have been using HipChat as our primary ChatOps tool from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed […]

The 2018 GDC (Game Developers Conference) was held in San Francisco the week of March 19th. When most people think of gaming, the first things that come to mind are the hottest new games like Fortnite, big-name game development companies such as Blizzard Entertainment, streaming services like Twitch and gaming hardware manufactures like Razer. What […]

Game development is a perfect example of the DevOps model for software lifecycles. When done properly, game development is in a perpetual cycle of building, releasing, supporting and updating. All parts of the development, operations and QA groups must be involved for a game to remain successful. In general, game developers are a creative group, […]

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing service desk software, there is a very good chance you will compare Jira Service Desk […]

Workflow automation for the win! – Thad West, CEO Isos Technology For modern businesses to be effective, they must have a devotion to software. They need access to resources able to build, configure, run and expand software. In such an environment, mature organizations have realized adopting a DevOps culture where development and operations collaborate is […]

HipChat makes me happy. There are many aspects to HipChat that make it essential to any process. Once you’ve used it, it’s hard to adopt another avenue of communication. I’ve had the pleasure of being a user since it was obtained by Atlassian, so I’ve been able to watch it grow. From the beginning (well, […]

Great times with great people, here’s a recap of some of the best moments for me from Atlassian Summit 2015. Ecosystem Day: It was great to get to participate in this for the first time. The morning was a bit of a whirlwind as we got to preview quite a bit of the Atlassian content that […]

I have made it pretty clear to those who have cared to ask, Billy Joel is my dude. His brilliant lyrics, incredible talent with piano keys, and over all “cool” style have been my go to music since I was little girl. I can listen to his music and can find a song that relates […]

Atlassian Hipchat

I am overwhelmed by the sheer volume of daily information and communication. It is flying at me from all sources: email, phone, sms, visitors, social media, and HipChat. I found myself trying to be on top of all communications. It was a badge of honor to be über responsive. What I found was that I was living […]