Posts

With Atlassian’s announcement of the replacement of HipChat and Stride with Slack, Isos Technology was left with the question of what to do. We have been using HipChat as our primary ChatOps tool from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed […]

With Jira Data Center and auto scaling becoming the most reliable way to run Jira in large organizations, node status and cluster monitoring has become an integral DevOps engineering duty. If you have been running Jira Data Center for any amount of time, you’ve likely seen your system info page display something similar to this: […]

With the proliferation of the AWS infrastructure as code model, saying that a system follows a standard deployment model can be a loaded statement. True, the basis for the system architecture can be found in one or more standard models. However, the flexibility afforded by using AWS allows for a high degree of variation in […]

I’m frequently asked the question: If a team wants to maintain stories that are deemed unnecessary, what is the best way to show these in Jira versus having a status of “cancelled”. Recommendation My view is to move issues to a Done status (any status with a Status Category of “Done”) and update the resolution […]

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”? On my workflows (when I’m running a team) I usually remove the Resolved status. I prefer to make sure the resolution field options are appropriate and use workflow transitions that go to a single […]

Everyone is familiar with the saying, “why reinvent the wheel?” We use this whenever someone is putting a great deal of effort into solving a problem that already has an optimal solution. We know it is wrong to waste effort this way. So why are so many IT teams okay with reinventing the wheel when […]

The 2018 GDC (Game Developers Conference) was held in San Francisco the week of March 19th. When most people think of gaming, the first things that come to mind are the hottest new games like Fortnite, big-name game development companies such as Blizzard Entertainment, streaming services like Twitch and gaming hardware manufactures like Razer. What […]

Game development is a perfect example of the DevOps model for software lifecycles. When done properly, game development is in a perpetual cycle of building, releasing, supporting and updating. All parts of the development, operations and QA groups must be involved for a game to remain successful. In general, game developers are a creative group, […]

Do you like baseball? Do you like learning about DevOps? Did you join Isos Technology for a day of DevOps and Baseball on March 16th? If you did, we would like to thank you for coming out and making the event successful. We hope you enjoyed yourself and took away valuable DevOps information from the […]

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing service desk software, there is a very good chance you will compare Jira Service Desk […]