This is the third blog of a three part series, in case you missed them, here are the other two blogs: Part 1 – I outline my goals and how I want to work with Slack. Part 2 – I jump into configuring Slack to meet my goals and support this process. I debated on whether or […]

This is the second blog post in a three part series on how I use Slack. If you missed part 1, check it out here: I debated on whether or not this should be Part 2 or Part 3.  If you are not willing to change your configuration without understanding why and how to […]

In previous blogs I’ve mentioned how much we love Ansible here at Isos. One of the ways we develop and use our internal roles is via a Vagrant Multi-Machine setup. This multi-machine setup allows us to spin up multiple Atlassian applications locally, only bound by the resources on our Macbook Pros. The need to run […]

I have been obsessed with reducing the amount of noise I’m presented with on a daily basis. This includes: Not getting an Apple Watch… no matter how much I want one! All I see are people reacting to notifications. No thank you! Speaking of notifications, disabling as many alerts and notifications possible — on my […]

This post was co-authored with Bob Wen. “What is your name?…What is your quest?…” Monty Python and the Holy Grail A practice that most teams adopt from Scrum is the Daily Standup or “Daily Scrum”. In this timeboxed meeting, the members of the team, usually standing by a whiteboard with sticky notes or looking at […]

In a perfect world we would be able to predict the future for everyone. But alas, we live in a reality where this is most definitely not the case. In the world of client support we have to anticipate the future needs of our clients, as well as being able to assist in times of […]

During AWS implementations we’ve always used an Elastic Load Balancer (ELB) in the public subnets in order to route traffic to the application instances in the private subnet. NGINX lived on the application instances. NGINX handled sending encrypted app traffic (via HTTPS) to the load balancer as well as handling the redirect of all traffic […]

When asked to attend the 2019 HDI Conference in Orlando, my initial reaction was, “I don’t even know what that is” … and I’m going to be honest, I still don’t know what HDI stands for. (Okay, maybe that’s a bit of hyperbole. I know it stands for Help Desk International.) But what I have […]

We here at Isos technology use Amazon Workspaces all the time in our consulting practice. Amazon Workspaces is a great tool for us for a few reasons: Windows / Linux based: We are a Mac shop. When we need access to a Windows desktop, Workspaces is a great alternative to running a local VM (that might […]

April 9, 2019 marked my first attendance at HDI Orlando. After arriving at the resort, I completed my registration and made my way to the entrance of the expo. Walking through the doors to what seemed like hundreds of vendors was as if I were walking into my first baseball game, making my way down […]