Posts

So your first introduction to Atlassian was the Server versions of Jira and Confluence. As an organization, you installed them, administered them, and watched them grow to meet your needs. Over time, you may find yourself wondering if Server is the right model for your organization. Would moving to the Cloud version be a good […]

Here at Isos Technology, we are heavily involved in the Atlassian Community. Almost all of us are regulars at our local Atlassian User Groups (AUGs), we frequent the forums, we follow the blogs, we attend the events–we take great pride in helping others along their Atlassian journey and we cherish the connections we make along […]

When Atlassian unveiled their toolset in 2002, they had software developers in mind, first and foremost. Their belief was that the flexibility and visibility these revolutionary new tools offered would enable development teams to collaborate better and speed project resolution times.  Over the years, more and more business teams have adopted the Atlassian toolset to […]

As I operate in the land of Atlassian licenses I receive many questions on Atlassian Cloud pricing. I’m going to do my best to succinctly summarize your Cloud options. Option 1 – Monthly Subscription Monthly Invoices You will be charged for each created user You can only pay with a credit card or Paypal Price […]

If you want to run your own Synchrony cluster for Confluence Data Center or you are running in a version that does not provide the “Managed by Confluence” option and still automating the creation / spin up process, here is a quick bash script you can execute to populate the start-synchrony.sh script: This script will […]

Creating a complete cycle of continuous integration can make or break a software team’s efficiency. A team has to leverage several components to fully utilize the autonomy of CI. The team’s commitment to properly configuring, maintaining, and optimizing this process will be the determining factor of success. Let’s talk about some of these integral components […]

In a hurry? It turns out that creating a Jira issue can be done directly via a single HTML link. Never thought of that before? Same. Think that’s super cool? Same! In this blog, I’ll quickly show you how to construct a URL to share with those who want to make Jira issues in a hurry. […]

Question: Now that we are rolling out a Service desk customer portal, can we prevent everyone from creating issues using the Create button on the back end? Answer: Yes, you can. How: Edit the project’s permission scheme and, for the “Create Issues” permission, remove all users and roles except for “Service desk customer – portal […]

Anybody who has implemented Confluence Data Center 6.0 through 6.11 likely knows that Atlassian has made huge strides in how Synchrony is deployed. But none of those strides have been as awesome as the change introduced in v6.12. From v6.12 forward Confluence Data Center nodes can each manage their own synchrony services! No more modifying […]

While troubleshooting ranking error messages showing within the Jira UI, a collegaue and I came across approximately 1,800 FIELD_IDS within the LexoRank table having a negative integer out to 15 places. These immediately looked out of place considering every other FIELD_ID within the table carried a positive integer and wasn’t nearly as lengthy. We hypothesized […]