This year I had the pleasure of attending the Atlassian Summit in Las Vegas. There were many tracks and topics available. I made sure to mark the most interesting talks on my handy dandy Atlassian Events App. One track I was particularly interested in was People, Practices and Culture. I enjoy learning how we can […]

One of the powerful new features introduced with Confluence 6.0, collaborative editing, allows multiple users to edit a document together in real-time. Under the hood, the Synchrony service keeps tabs on all the moving parts and performs the necessary behind-the-scenes magic to make this feature a breeze to use. A client had recently attempted to […]

This post was co-authored with Bob Wen. It’s very rare that we get to write in the style of our favorite blogger, Dr. John Watson, but something happened this week that seemed like it leaped out of the pages of The Strand. At Isos, we recently started seeing a rash of Confluence servers going down […]

Here are some quick tips on setting up a customer friendly knowledge base that is both informative and restricted from the public. Log in to Jira and Confluence. Ensure you have the proper permissions to make changes to the Jira project and to create a space in Confluence. Go to the service desk project, click on Project […]

When you work in the corporate world, you know that there are some things that are as predictable as the coming of the tides. It doesn’t matter whether you work for a small company or a multi-nation corporation. One of the biggest of these is annual employee benefits changes. Every year when employee benefits renew, […]

This is the third part in a three post series. If you missed the other parts, check them out here: part 1 part 2 Does it make sense to move into a Cloud environment like AWS, Azure or the Google Cloud Platform (GCP)? Moving into a Cloud environment like AWS, Azure or GCP is by […]

This is the second part in a three post series. If you missed the first part, check it out. I’ll wait. Should I migrate from Server to Cloud? One of the most common calls I get from Atlassian customers is around their interest in moving off physical servers and into Atlassian’s Cloud. There are many […]

The page version management system in Confluence provides several benefits to users. For the unaware, Confluence maintains a history of each page consisting of versions that are created each time the page is updated. When viewing a page’s history, the user is able to see when each version was published, who published it, and the […]

Ahoy, friends! Yours truly back with another Atlassian tid-bit! As an Atlassian Solutions Partner, I often get calls from potential customers asking the following: Should I use Cloud or Server? Should I migrate from my Server deployment option into Atlassian’s Cloud deployment? Does it make sense to move into a Cloud environment like AWS, Azure […]

April 9, 2019 marked my first attendance at HDI Orlando. After arriving at the resort, I completed my registration and made my way to the entrance of the expo. Walking through the doors to what seemed like hundreds of vendors was as if I were walking into my first baseball game, making my way down […]