I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”? On my workflows (when I’m running a team) I usually remove the Resolved status. I prefer to make sure the resolution field options are appropriate and use workflow transitions that go to a single […]

…we bring home with us. Wait! What? That’s not right! Okay, maybe not everything. I’m just talking about what happened during the day at HDI 2018… after hours are off limits. Speaking of HDI, did you get a chance to stop by the Atlassian booth and talk to Thad West, Danny Riley and JoJo Salazar […]

Everyone is familiar with the saying, “why reinvent the wheel?” We use this whenever someone is putting a great deal of effort into solving a problem that already has an optimal solution. We know it is wrong to waste effort this way. So why are so many IT teams okay with reinventing the wheel when […]

The 2018 GDC (Game Developers Conference) was held in San Francisco the week of March 19th. When most people think of gaming, the first things that come to mind are the hottest new games like Fortnite, big-name game development companies such as Blizzard Entertainment, streaming services like Twitch and gaming hardware manufactures like Razer. What […]

This is a guest post from Martin Seibert at Seibert Media. Atlassian has released version 6.8 of Confluence Server which includes a free mobile app. As a Linchpin Partner we also offer the more tried-and-tested mobile solution with additional useful features – Linchpin Mobile. Time to see why your employees need mobile access! 1. Knowledge […]

Game development is a perfect example of the DevOps model for software lifecycles. When done properly, game development is in a perpetual cycle of building, releasing, supporting and updating. All parts of the development, operations and QA groups must be involved for a game to remain successful. In general, game developers are a creative group, […]

Do you like baseball? Do you like learning about DevOps? Did you join Isos Technology for a day of DevOps and Baseball on March 16th? If you did, we would like to thank you for coming out and making the event successful. We hope you enjoyed yourself and took away valuable DevOps information from the […]

Isos Technology has been named one of the Best Places to Work by the Phoenix Business Journal for three years in a row. Though buzzwords such as “culture” and “work-life- balance” quickly lose their meaning through overuse, we recognize these concepts when we see them in action. What so many people see at Isos, what […]

If you support customers in any capacity, you need a service desk solution. Your customer support team needs a good tool for creating and tracking tickets, guaranteeing SLAs are met and overall customer satisfaction and retention. As you are comparing service desk software, there is a very good chance you will compare Jira Service Desk […]

If you count yourself among the nine million people who use Lucidchart, you have probably enjoyed our easy drag-and-drop functionality and compatibility across operating systems when you’re working visually. But that’s just the tip of the iceberg. Check out these tips, selected specifically for software developers, to make sure you’re making the most of all […]