This is the third part in a three post series. If you missed the other parts, check them out here: part 1 part 2 Does it make sense to move into a Cloud environment like AWS, Azure or the Google Cloud Platform (GCP)? Moving into a Cloud environment like AWS, Azure or GCP is by […]

When asked to attend the 2019 HDI Conference in Orlando, my initial reaction was, “I don’t even know what that is” … and I’m going to be honest, I still don’t know what HDI stands for. (Okay, maybe that’s a bit of hyperbole. I know it stands for Help Desk International.) But what I have […]

Many Jira administrators emphasize how valuable Jira is for process enforcement. But sometimes process isn’t enforced because changing the process improves the product or service that we are delivering. How does this come up? I use “reference” projects to articulate how we use Jira in our organization. I have one for each kind of team […]

Let me start off by letting you know who I am here at Isos. My position is the Accounting/HR Specialist.  I wear two hats here and that is very typical in a small but rapidly growing business.  So what this means is I am primarily a numbers person.  Black and white, 1+1 = 2 and […]

I’m frequently asked how I approach requests for automation configurations in Jira. I don’t have a definitive answer regarding when and how I automate Jira configurations, but I do have an approach. This approach has been very effective. Frequently the context is someone on a team asking me: Can you automate Jira to update a […]

Isos Technology along with Atlassian and many other fortune 500 companies have taken the 1% pledge to make a difference in the world. Our employees are engaged with different organizations across the United States like Warfighter Made, Co+Hoots Foundation and Honor Flight Foundation. Recently Isos Technology joined with ten other companies including State Farm and the City […]

We here at Isos technology use Amazon Workspaces all the time in our consulting practice. Amazon Workspaces is a great tool for us for a few reasons: Windows / Linux based: We are a Mac shop. When we need access to a Windows desktop, Workspaces is a great alternative to running a local VM (that might […]

With Winter coming to an end, things outside are starting to thaw and many more things are starting to bloom. The same can be said for our Jira instances! It’s spring time and that means it’s time to thaw out the issues we have been sweeping under the rug and clean out the weeds that […]

This is the second part in a three post series. If you missed the first part, check it out. I’ll wait. Should I migrate from Server to Cloud? One of the most common calls I get from Atlassian customers is around their interest in moving off physical servers and into Atlassian’s Cloud. There are many […]

Here at Isos Technology, implementing custom Groovy scripts for Jira is commonplace. Whether it be for cleanup, complex post functions in workflows, or scripted behaviors for fields, most Jira Admins become very familiar with utilizing Groovy for more complex requirements. As it turns out, Groovy allows us to provide some pretty elegant and optimal solutions […]