Question: Now that we are rolling out a Service desk customer portal, can we prevent everyone from creating issues using the Create button on the back end? Answer: Yes, you can. How: Edit the project’s permission scheme and, for the “Create Issues” permission, remove all users and roles except for “Service desk customer – portal […]

Anybody who has implemented Confluence Data Center 6.0 through 6.11 likely knows that Atlassian has made huge strides in how Synchrony is deployed. But none of those strides have been as awesome as the change introduced in v6.12. From v6.12 forward Confluence Data Center nodes can each manage their own synchrony services! No more modifying […]

Recently I learned that it is truly a waste of time to try and save time by multitasking. Studies have proven it actually adds time as our brains switch back and forth from one thing to another. All the switching means it may take up to 40% more time to complete tasks because we keep […]

While troubleshooting ranking error messages showing within the Jira UI, a collegaue and I came across approximately 1,800 FIELD_IDS within the LexoRank table having a negative integer out to 15 places. These immediately looked out of place considering every other FIELD_ID within the table carried a positive integer and wasn’t nearly as lengthy. We hypothesized […]

Introduction I love friendly competition, because competition when done right is a great motivator.  In this blog post you’ll see how it’s motivated me .  I’m still pretty new at Isos, but I’ve been told that there have been several competitions revolving around generating content and blog posts. This spring we had a blogging competition […]

Intro Have you ever wanted to run Jira, Confluence or other Atlassian products in a jiffy so that you can test something without affecting your existing environments? This blog will give you the kickstart you need to get going. You should be ready to execute a few terminal commands and have a little sense of […]

Sometimes finding information becomes harder over time.  There can be too much information in the way.  Information can often be repetitive and even contradictory over time.  Furthermore, content will “age out” and no longer be relevant to the organization, such as meeting notes that are not useful past a very short period versus longer living content […]

Bamboo is a great CI/CD tool in itself and combined with the rest of the Atlassian suite, it is even more.. umm.. awesome. Let’s review why we here at Isos love Bamboo so much as over Jenkins (which, don’t get me wrong, we LOVE Jenkins too): Batteries Included: While Bamboo doesn’t have the app eco-system Jenkins […]

Lets start with the basics, remember you can’t run unless you walk first, unless you’re an Avengers then you can do whatever you want. Use behaviors to control your fields on the Create screen, only this screen. Remember that! Set up your behavior: Once you name your new behavior you have the options to add […]

This past spring, I blogged about women in the past who have made contributions to the field of technology. The ambitious, bravery and determination of these women set the stage for women today. I also started a series of interviews will brilliant women who I personally know, who no matter what technology-related field they’re in, are […]