I first met the Isos gang at Atlassian’s 2017 Summit in San Francisco, where I was hired as support for their busy booth.

I remember when my agent sent over the details prior to Summit (my stomach felt funny). While I had some experience in the tech world, more so camera related (LightRoom and Photoshop are my best friends), I was still intimidated.  Looking back, I shouldn’t have been the least bit surprised. I mean, I was now living close to Silicon Valley, the heart of Technology.

A grey cloud formed over my head as I remembered the struggles I had in my software and programming classes, a requirement I had to take. All that code, one mistake and you’re, well…you know!  It was the bane of my existence (during that semester at least).

Very nervous and determined not to fail at representing Isos at Summit, I started to read up about what Isos Technology does. I found myself taking keen interest in all of things Isos.  My curiosity piqued and going into Summit, I was more fascinated in the world of software development than I ever was before.

After the conference (which went very well, I knew you were wondering!) I was offered a part-time remote position at Isos Technology.

It was now time to immerse myself in the software. Up until that point, I didn’t use the development and collaboration tools.

I remember first diving into the tools…and it sure was a plunge.  The tools were nothing like I had used before. I had always used Microsofts tools and email as my primarily form of communication. I was now using various tools I was never exposed to before. Despite the initial adjustment, the tools weren’t as big and scary as I the images conjured in my head.

I realized that with powerful collaboration, it truly is possible to work remotely yet stay connected with your team as if you were all in the office.

My biggest misconception was that the tools were just for people in software. To my surprise, any team can use them, small or large.  Yes, that means non technical teams too!

Best of all…you don’t need to be a software developer to build a workflow that works for you. Atlassian products are point and click… making it relatively easy to customize for basic needs.

As this was all new to me, I took it slow… until finally it clicked. After all, as the saying goes, “Rome was not built in a day,” nor does your workflow and process have to be.

I now use Atlassian products on a day to day basis. I use Jira and Confluence constantly. They really helps me stay in control.

For me, Jira is most useful because allows me to see what needs to be done, deadlines and the importance of tasks.

Confluence is a great knowledge based Wiki that is the home of all your information. It’s so nice to find everything in one space… no more searching in your email for that one document you need! Confluence adds a ton of flexibility to structure pages. I haven’t opened Word since I started using Confluence!

Some things I’d like to share with you:

When you first start using the tools, begin with what comes out of the box from Atlassian. You will have plenty of time to customize for your needs and those of your teams once you get more experience.

Check out the Atlassian Marketplace and see what apps are available. They can make your life easier and add power to your process.

Go to Atlassian User Groups and be a frequent visitor…I can’t tell you enough about how important this is. What a great social networking opportunity and way to learn from people who have worked with Atlassian tools! Meet others, who also are eager to learn how to hone in on their processes and improve their workflow.

If you can’t make it out to an AUG near you, the online community has oodles of information. I sought out the Atlassian peeps left and right when I first began my Atlassian experience.

Join the community here! https://community.atlassian.com

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