This post was co-authored with Bob Wen. It’s very rare that we get to write in the style of our favorite blogger, Dr. John Watson, but something happened this week that seemed like it leaped out of the pages of The Strand. At Isos, we recently started seeing a rash of Confluence servers going down […]

Summary I’ve been working on some onboarding exercises here at Isos Technology where I’m tasked with getting familiar with how we deploy and customize Atlassian applications. As part of this, I thought it would be a good idea to explore the database schema and look around a bit at some tables. I began with psql, […]

In my last blog post we used a Jupyter notebook to create a custom report from a Jira server. It turns out connectivity to Atlassian apps doesn’t stop at Jira. Today we are going to use the same script creation and execution process to create bulk repositories in a Fisheye / Crucible server. Let’s begin! What […]

I needed a quick way to communicate with our employees. Thank you Slack!! As the HR person at Isos, I periodically (frequently) need to communicate different forms of information with our employees.  Sometimes it’s a pdf. Sometimes it’s an announcement. Sometimes it’s a link to a Confluence page or HelloSign link. Many different topics need […]

As teams begin to work in an Agile fashion, dividing up work into smaller batch sizes so that it fits in smaller iterations, many business stakeholders wonder about whether the broader themes that they want can be realized from the development and deployment of all these “stories”.  To that end, many businesses take those stories […]

Workflows are fundamental to every Jira project, so it’s important to set them up correctly. Jira provides tremendous flexibility in how you can configure a workflow. However, this also means there are a lot of details that can mismanaged. One of the most common mistakes administrators make is forgetting to properly set and clear the […]

Here are some quick tips on setting up a customer friendly knowledge base that is both informative and restricted from the public. Log in to Jira and Confluence. Ensure you have the proper permissions to make changes to the Jira project and to create a space in Confluence. Go to the service desk project, click on Project […]

When you work in the corporate world, you know that there are some things that are as predictable as the coming of the tides. It doesn’t matter whether you work for a small company or a multi-nation corporation. One of the biggest of these is annual employee benefits changes. Every year when employee benefits renew, […]

In the information age, if you acquire information faster than your competition, chances are you will be more successful. Ask your financial advisor or the coach of your favorite sports team. And the same rule applies internally within an organization. How communication flows through your organization can either hinder or improve innovation and productivity. So, […]

At Isos we encounter many situations where either clients or we would like to trigger a custom action or script when a custom field changes. With no out-of-the-box Jira solution, we have have come up with some solid ways to accomplish. I would like to share with you one of our methods using a generic […]