Thinking of how difficult it is to maintain custom fields in Jira? Imagine you had a form with 40 new custom fields! Well, have a look at what ProForma has to offer, such as being available for Jira Software, Core & Service Desk. Creating Forms ProForma provides a couple of pre-made templates you can use to […]

Welcome back to another blog where I will share some code to help optimize your time as a Jira Admin. My aim is to save you the hassle of having to manually search the Jira UI in order to find the data you need by using automation to quickly find this information, instead. For whatever […]

My professional desktop computing journey… Over the past 25 years of my professional IT life, I have bebopped between a Linux, Mac OS X (MacOS) and Windows desktops.  However, in the past 10 years I would have to say 85+ percent of my desktop usage has been MacOS. This is mainly because of MacOS’s standardized *nix […]

Many times a person or a team will request something that works just for them. It’s a process, a field, or a status that’s specific to their team’s workflow. In these cases it’s important to get more information about what their goals are. Often, there’s a question about how they’re currently working and what data […]

Use Case: I’m unable to see the development sidebar on my Jira issues. Troubleshooting Tips: Was the issue listed in Github? In order to have the pull request, branch or commit appear in the Jira issue’s development sidebar, the issue key must be added. We recommend adding a template in your Github repository that includes “## […]

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie home page. I’ll wait. So if you’ve been to the Opsgenie page, you may have noticed the Integrations link at […]

When it comes to fields, it is usually sufficient to select which ones will appear on a given screen but Jira administrators have other options available to them. Administrators have the ability to hide fields if they wish to prevent users from changing a field’s value. They also have the option to require users to […]

This year I had the pleasure of attending the Atlassian Summit in Las Vegas. There were many tracks and topics available. I made sure to mark the most interesting talks on my handy dandy Atlassian Events App. One track I was particularly interested in was People, Practices and Culture. I enjoy learning how we can […]

“Easy… Secrets? Wait. What’s that?… Oh, oh, ok. Excuse me. So it’s Easysecrets, one word? Got it, but still. You’ve got to be kidding me!” As a trusted, Platinum Atlassian Partner we get asked all the time for input on an array of topics, but hands down, the number one inquisition is all about the […]

One of the powerful new features introduced with Confluence 6.0, collaborative editing, allows multiple users to edit a document together in real-time. Under the hood, the Synchrony service keeps tabs on all the moving parts and performs the necessary behind-the-scenes magic to make this feature a breeze to use. A client had recently attempted to […]