Introduction If you have attended any Atlassian Summit event in the past five years, the message from Atlassian is loud in clear: the future of Atlassian’s product usage is the Atlassian Cloud. As one of Atlassian’s premier solutions partners, Isos constantly receives that very same message. Your organization should not doubt the seriousness of Atlassian’s […]

A major part of the job of a functional lead at Isos Technology is helping clients achieve their goals using Atlassian tools. Knowing how goals work is essential to both figuring out how clients got to where they are, and helping figure out how the tools will help them get where they want to go. […]

The first month of the next decade has already come and gone, but it’s not too late to revel in the possibilities of what lies ahead this year. Personally I’m looking forward to what 2020 will bring, not only for my family and my adventurous spirit but also for my career and fan-nerd life in […]

Over the years the engineering team here at Isos Technology have helped 100s of clients implement and manage Jira Server (and Data Center). An essential part of how we set up Jira is the use of a reverse proxy to handle incoming http/https connections for almost all configuration options. Many customers have questioned why we […]

Overview This article is for anyone making basic Jira REST API calls that have not explored the use of sessions. While the ideas in this blog can also be used for tools like Postman and Paw, it is focused on terminal use. Basic use of REST API Below is an example of the normal usage of […]

The old saying “absolute power corrupts absolutely” had to have come from someone who had Admin privileges. I’m not going to lie, the sense of empowerment it provides when someone has to come to you to implement something, even if they know every step to doing it and have “done it a thousand times”, is […]

To run the below groovy scripts in this blog, you can use the Groovy Script Tester if you are utilizing JMWE. Have you ever noticed how hard it is to quickly identify all Jira projects using a specific issue type? I, for one, have found myself asking this basic question many times, whether I am […]

As mentioned in The Beginning, the Atlassian setup that was inherited started out as 1 team’s answer to a problem. As such, the infrastructure too was built for 1 teams answer. This included servers for Jira, Confluence, Crowd, and Bamboo / Fisheye / Crucible on a shared server. By the time my team became owners, […]

I have been using Jira since 2004, I know the ins-and-outs and feel like it’s the hammer I can hit any problem with!  Suffice it to say that my love for Jira runs deep. When Atlassian announced Trello was joining the family, my initial reaction was…Why? Jira can already do everything Trello does, and it […]

Close your eyes for a minute and imagine the administrative nightmare of a Jira Server instance with 936 projects, 1 million+ issues and 5000K users. Now what if I told you that instance was managed by 1 full time employee with a part time assistant with SLAs for requests at no more than 24 hours? […]