We all hate price increases, but we all love sandwiches. Let’s deliver the former via the later. “All of humankind has one thing on common. The sandwich. I believe that all anyone really wants in this life is to sit in peace and eat a sandwich.” – Liz Lemon, 30 Rock The ole Sandwich Technique… […]

Generally speaking, Jira has a powerful and flexible search engine that enables locating exactly the issues that we want to see.  However, issue searches don’t always return the expected results. ISSUES CREATED APRIL – JUNE Let’s say we want to see all issues created in Jira during the months of April, May, and June. So, […]

This year, my family and I were fortunate enough to go on the trip of a lifetime. In January, my husband and I celebrated our 20th wedding anniversary, so we decided to celebrate this milestone by going on a three-week-long, bucket-list kind of European vacation. We brought our kids, ages 17 and 15, along with […]

So your company has to switch to Slack because Atlassian’s killing HipChat and Stride… Don’t worry, Slack is actually really cool and familiar. It’s not something only Agoraphobic Pterodactyl Geeks *cough*Andrew*cough* will understand. There’s actually a lot more it can do already. As Atlassian grows, I believe there will be even more integration with their […]

With Atlassian’s announcement of the replacement of HipChat and Stride with Slack, Isos Technology was left with the question of what to do. We have been using HipChat as our primary ChatOps tool from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed […]

With Jira Data Center and auto scaling becoming the most reliable way to run Jira in large organizations, node status and cluster monitoring has become an integral DevOps engineering duty. If you have been running Jira Data Center for any amount of time, you’ve likely seen your system info page display something similar to this: […]

The General Services Administration (GSA) is one of the most recognizable agencies in the federal government. With the large number of employees and assets under its management, it is a massive organization. This kind of giant organization can easily fall into an unfit, bloated state without proper tools in place to regulate their processes. Given […]

I may be a Consultant, but behind my nicely ironed company polo and sweet Kate Spade laptop bag I’m a serious jira-configuration-ninja-atlassian-fan-nerd. On the daily, I roll up my proverbial sleeves and immerse into the troughs of add-on documentation and administration screens, wading through test environments hodgepodged with remnants of POCs of times passed. I’ve […]

Hello World Wide Web! It’s your favorite but sporadic blogger, here again with some tips and tricks for having the best experience with yours truly and the Atlassian products! As someone who eats, sleeps and breathes Atlassian, I get asked all kinds questions. Some of them are easy to answer, some are challenging… and others […]

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For many years Jira had users and groups. You associated users and groups with specific permissions to make sure the right people could do the right things. This worked okay at first, but it turned out to be hard to maintain. Here’s why this wasn’t ideal. Let’s say we have two Jira users, jeff.tweedy and […]