Thinking of how difficult it is to maintain custom fields in Jira? Imagine you had a form with 40 new custom fields! Well, have a look at what ProForma has to offer, such as being available for Jira Software, Core & Service Desk.

Creating Forms

ProForma provides a couple of pre-made templates you can use to begin exploring. There are templates for every team, such as Finance, IT, and Marketing.

If you’d like to create your own form you can go to the ProForma admin settings (Settings → Add-Ons → Proforma → Forms). Here you can customize the form to have sections, fields inside each section, make these fields required, and so much more! In addition you can link a form to a specific project and/or issue type. Better yet, you can link it to multiple projects or issue types!

Form Creation

Required Fields

Link to Projects and Issue Types

Key Features

  1. If you will be using this with Jira Service Desk know that you can mark the form as external, will display in the service desk portal, or keep it only internal, will show only inside the Jira issue.
  2. You can decide whether you want to lock the form after submission. The user will only be able to download a PDF if the form is locked and submitted.
  3. Automate when to add a form. For example, if you want to have a form added when an issue transitions from Open → In Progress.

Unlocked Form

Locked Form

Resources

Overview: https://www.thinktilt.com/proforma/

Atlassian Marketplace: https://marketplace.atlassian.com/apps/1215833/proforma-forms-custom-fields-for-jira?hosting=cloud&tab=overview

Supported fields: https://thinktilt.atlassian.net/wiki/spaces/PF/pages/306315621/Supported+Jira+fields